Through this Privacy Policy, S'agoa exposes the processing of personal data of natural and legal persons to guarantee their protection and comply with the General Data Protection Regulation (EU 2018/679). The established Policy supplements, without replacing, the requirements of applicable data protection law.

Remember that this document can be modified at any time to comply with legal obligations.

 

1. Scope of application

Our Privacy Policy applies to the personal data of all users of our website www.sagoajewelry.com .

S'agoa is committed to protecting the privacy rights of each of our users. For this reason, S'agoa will only request the data strictly necessary for our activity, as well as your express consent on each occasion.

 

2. Responsible

The owner of the website is established as responsible for the collection, processing and management of personal data. The responsible person undertakes to offer all legal guarantees and maximum security, as well as declares his obligation not to transfer, sell or share the data with third parties without the express approval of the user.

3. Data collection

S'agoa collects personal data from its users through forms on the website. The following data is recorded: name, surname, email address, billing address, shipping address, payment details (they are deleted at the end of the transaction), telephone number, order details (products, sizes and units), messages, comments and emails, online behavioral data: online activities, session duration, shopping cart.

S'agoa exclusively collects the data essential for the purpose requested by the client.

4. Use of Cookies

S'agoa may use cookies on its website in order to know the habits of our users to improve their experience on our website.

A cookie is a piece of information that stores information in relation to the user of the website that allows you to recover certain information such as the username and password, keep track of purchases, obtain information about the user's browsing habits and obtain information about the user's computer.

In accordance with the legislation, the user's express consent is requested to allow the use of cookies.

5. Data retention period

S'agoa maintains the user's personal data for a maximum period of 12 months from the last activity on the website by the user, unless the user expressly requests the deletion of their data.

S'agoa reserves the right to modify the user's data when it is incomplete for its purpose, as well as the possibility of deleting the user's data if it is unnecessary for its purpose in accordance with the Regulation.

6. Purpose

S'agoa ensures that the data requested from the user is in each case strictly necessary to satisfy the user's need: provision of the requested service, resolution of queries, user subscription, sending information about our service, quality improvement of the service, avoid fraud, abuse and illegal use.

In each case, the user's express consent will be requested for the specific purpose.

No data is collected for purposes other than those mentioned.

7. Data protection

S'agoa establishes the security measures required by EU Regulation 2016/679.

Only the user knows the credentials to access their account data and information.

S'agoa is not responsible for damages arising from actions of third parties on computer systems, documents or files containing user data. The transmission of data over the Internet is not without risks. S'agoa cannot ensure that the data is in a secure environment or that third parties access your data.

8. Recipients

S'agoa reserves the right to transfer the data of its users to the Public Administration in the event of its request to comply with the corresponding legal obligations.

The data provided by users is subject to being transferred to S'agoa suppliers through a confidentiality and personal data processing contract, as long as they comply with the regulations.

9. User rights

At all times, the user has the right to consult, modify and delete the personal data that has been provided to us, as well as limit or revoke any consent.

To make the request, you must contact by email hello@sagoajewelry.com . The maximum response time to your request is 30 business days.

Any user has the right to file a formal complaint with the authority responsible for the protection of personal data if they consider that S'agoa does not respect the applicable legislation, violating their right to the protection of personal data.

10. Legitimation

Compliance with the contract with the user to satisfy their needs is the legal basis that legitimizes the processing of their personal data.