By means of the present Privacy Policy, S’agoa exposes the treatment of personal data of physic and juridical persons in order to guarantee its protection and comply with the General Data Protection Regulation (UE 2018/679). The Policy established complements, without replacing, the requirements of the applicable data protection law.

Note that the present document is modifiable at any time in order to comply with legal obligations.


1. Application scope

Our Privacy Policy applies to the personal data of all users of our web page

S’agoa engages to the protection of the right to privacy of each user. Consequently, S’agoa only requests data which is strictly necessary for our activity, as well as the explicit consent on every occasion.


2. Responsible

The responsible person for the gathering, treatment and use of personal data is established as follows:

- Title holder: Marina Barnils Rosell

- ID: 48175213B

- Commercial name: S’agoa

- Address: Carrer València 10, 3-2 07760 Ciutadella de Menorca, Barcelona

- Email:

- Web site:

The responsible person engages to offer all the legal guarantees and the maximum security, and declares the obligation not to transfer, sell or share data with third parties without the explicit approval by the user.


3. Data collection

S’agoa gathers personal data of its users through website forms.

The following data is registered:

- Name

- Surname

- Email address

- Billing address

- Delivery address

- Payment details (deleted as transaction finishes)

- Phone number

- Order details: products, sizes and units

- Messages, comments and emails

- Online behaviour data: online activities, session duration, shopping cart

S’agoa collects data which is exclusively essential to fulfill the service required by the user.


4. Use of Cookies

S’agoa may use cookies on the website with the ultimate goal of recognizing users’ habits to improve their online experience.

A cookie is an information piece that gathers information regarding the user of the website. It allows the recovery of certain information, such as the username and password, maintain the purchase tracking, obtain information about the navigation habits of the user and obtain information about the user’s computer.

In accordance with the legislation, the explicit consent of the user is requested to allow the use of cookies.


5. Period of data conservation

S’agoa conserves the personal data of the user for a maximum period of 12 months from the last activity on the website by the user, except if the user expressly requests the elimination of the data.

S’agoa reserves the right to modify user’s data in case of incompleteness for its purpose, as well as the possibility of deletion of the user’s data in case of not being necessary for its purpose, as established by Regulation.


6. Purpose

S’agoa ensures that user’s requested data is strictly necessary for the fulfillment of the needs:

- Provision of a requested service

- Queries resolution

- User subscription

- Information delivery about our service

- Enhancement of the service quality

- Avoid fraud, abuse or illegal use

On every situation, explicit consent will be requested to the user for the specific purpose.

Data will not be gathered for different purposes from the described ones.


7. Data protection

S’agoa establishes the security measures required by Regulation UE 2016/679.

The user is the only person who knows the credentials to access the data and information of the account.

S’agoa is not held responsible for damages and consequences derived from third party actions on the informatic systems, documents or files that contain user data. Data transmission through the Internet is not exempt of risks. S’agoa cannot ensure that data is in a secure environment, nor third parties access user data.


8. Receipient

S’agoa reserves the right to transfer users’ data to the Public Administration in case of request to comply with the corresponding legal obligations.

Data provided by users are subject to be transferred to S’agoa’s suppliers by means of a confidentiality contract and personal data treatment clauses, according to the regulation.


9. User’s rights

At any time, the user has the right to access, modify and delete the provided personal data, as well as limit or revoke any consent.

In order to make the request, the user will need to contact by email The maximum period to answer the request is 30 working days.

Any user has the right to present a formal complaint to the responsible authority of personal data protection in case of considering that S’agoa does not respect the applicable legislation, violating the user’s right to personal data protection.


10. Legitimization

The contract fulfillment to satisfy the user’s needs is the legal base that legitimizes the treatment of the user’s personal data.

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